Cookies & Tracking: we use cookies, web beacons, and similar technologies to personalise your experience and analyse Site traffic. See Section 5 below.
1.3 Third-Party Sources
Marketing & Social Media: if you engage via social media (e.g. Facebook, Instagram), we may collect information you make publicly available (e.g. profile name, photo).
2. How We Use Your Information
We use your personal information to:
Provide & Improve our products and services, process orders, manage your account and deliver customer support.
Communicate about your orders, respond to enquiries, send transactional emails (e.g. order confirmations, shipping notifications).
Marketing (with your consent): send newsletters, promotional offers, updates about new products and sales. You can opt-out at any time.
Analytics & Security: monitor and analyse Site usage; detect and prevent fraud or unauthorised activity.
3. Disclosure of Your Information
We may share your personal information with:
Service Providers who assist us with payment processing, delivery, IT hosting, marketing, and analytics.
Legal & Regulatory Authorities if required by law (e.g. court order, investigation).
Business Transfers in the event of a merger, acquisition, or asset sale; the incoming entity will be bound by this Privacy Policy.
We do not sell or rent your personal data to third parties for their own marketing purposes.
4. Cookies & Similar Technologies
We use cookies to:
Remember your preferences and login details.
Analyse Site performance and user behaviour (e.g. Google Analytics).
Serve targeted advertising on third-party sites (with your consent).
You can manage or disable cookies via your browser settings; however, disabling essential cookies may limit Site functionality.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. All payment transactions are encrypted using industry-standard SSL.
6. International Transfers
Your information may be processed or stored outside New Zealand by our service providers. Whenever we transfer personal data internationally, we ensure it receives an adequate level of protection in accordance with the New Zealand Privacy Act 2020.
7. Your Rights
Under the Privacy Act 2020, you have the right to:
Access the personal information we hold about you.
Correct any inaccuracies in your personal data.
Delete your personal data, subject to legal retention requirements.
Restrict or Object to processing of your data for direct marketing.
To exercise any of these rights, please contact us (see Section 8).
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Last updated” date at the top will be revised accordingly. We encourage you to review this page periodically.
